CK1991 Privacy Policy — Your information is completely secure

1. Introduction

CK1991 (ck1991.org) is a trusted online gaming and betting platform serving thousands of players across Bangladesh. We believe privacy is a fundamental right for every member. This privacy policy provides a full and transparent picture of how information is collected and used on our platform.

We never sell your data to third parties or use it for unnecessary purposes. CK1991 operates in accordance with international data protection standards. This policy is written in plain language so you can understand it with ease.

This privacy policy applies to CK1991's website, mobile app, and all digital services. Our Terms and ConditionsWe recommend reading this policy alongside the -.

2. What Information We Collect

CK1991 only collects the information necessary to deliver its services. We never ask for personal data beyond what is required. A detailed breakdown of what is collected is provided below:

3. How Your Information Is Used

CK1991 uses the data it collects solely for specific and legitimate purposes. Here is what we do with your information:

• Account registration and identity verification, including completing the KYC process.
• Securely processing financial transactions for deposits and withdrawals.
• Detecting and preventing fraud, money laundering, and illegal activities.
• Keeping you informed about new bonuses, promotions, and offers.
• Responsible Gaming Reviewing gameplay patterns to ensure compliance.
• Resolving technical platform issues and improving service quality.
• Meeting legal obligations and satisfying the requirements of regulatory authorities.
• Assisting with customer service and complaint resolution.

4. Who Your Information Is Shared With

CK1991 shares your personal information only in limited circumstances and strictly on a need-to-know basis. Your data may be shared in the following situations:

• Payment Providers: Information required to verify transactions via bKash, Nagad, and Rocket is shared with the respective providers.
• Technology Partners: Technology companies contracted to manage secure server operations and data protection.
• Legal authorities: We are legally required to disclose information when presented with a court order or official government directive.
• Anti-Fraud Organizations: We work with industry-level security partners to detect and prevent fraudulent activity.
• Licensing Authority: Necessary information is provided for regulatory authority audits.

In all of the above cases, strict confidentiality agreements are in place with third parties. They are not permitted to use or share your data for any other purpose.

5. Cookies Policy

CK1991's website uses cookies to enhance your experience Cookies uses. Cookies are small text files stored in your browser. They are not used to identify you personally or to collect sensitive information.

• Essential Cookies: These are essential for maintaining login sessions and ensuring account security.
• Performance Cookies: Monitors page load speed and user experience.
• Functional Cookies: Remembers your preferences, such as language and display settings.
• Analytics Cookies: Helps us understand which pages are visited most frequently (fully anonymised).

6. How We Protect Your Information

CK1991 uses industry-leading technology to protect your data. Our security framework operates on the following levels:

• SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional OTP verification step is required when accessing your account.
• Firewall Protection: Advanced firewalls are in place to defend against cyberattacks.
• Regular Security Audits: A third-party expert team conducts regular system audits.
• Data Center Security: Servers are hosted in secure data centers under 24/7 monitoring.
• Staff training: All staff undergo regular data protection training.

7. How Long Your Information Is Retained

CK1991 retains your data only for as long as necessary. While your account is active, your information is kept to provide our services. After account closure, certain data may be retained for a defined period to meet legal obligations.

• Transaction Records: Up to 5 years, in accordance with financial regulatory requirements.
• KYC documents: Up to 3 years after account closure.
• Gaming history: Complete history is retained for active accounts.
• Communication Logs: Support tickets and chats retained for up to 1 year.
• Cookies & session data: Automatically deleted at the end of the session.

8. Your Rights

As a CK1991 member, you have certain important rights regarding your personal data. We respect these rights at all times:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data where there is no legal obligation to retain it.
• Right to Object to Processing: The right to object to the use of your data for specific purposes.
• Right to Data Portability: The right to receive a copy of your data.
• Marketing Opt-Out: You may opt out of promotional messages at any time.

9. Privacy of Minors

CK1991 is fully For users aged 18 and above for. We do not knowingly collect information from minors. If any such data is collected inadvertently, it will be deleted immediately upon discovery and the associated account will be closed.

• Age verification is mandatory at the time of registration.
• If there is any doubt, proof of age via a government-issued ID may be requested.
• Parents can report any suspicious activity.

10. Third-Party Links & Services

CK1991's platform integrates certain third-party services such as payment gateways. These services operate under their own privacy policies, which are outside CK1991's control. That said, we only work with trusted and accredited providers.

• Payment gateways (bKash, Nagad, Rocket) operate under their own security policies.
• Analytics tools operate using fully anonymized data.
• Ck1991 is not responsible for any data breaches caused by third parties.

11. Privacy Policy Changes

CK1991 may update this privacy policy at any time. For significant changes, we will notify you via your registered mobile number or email. Continued use of the platform after any update constitutes acceptance of the revised policy.

The "Last Updated" date at the top of this page always reflects the current version. We recommend reviewing this page periodically.

12. Contact Us

If you have any questions or requests regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team will handle your matter with the utmost care.

• Live Chat: Click the chat icon at the bottom right of the website — available 24/7.
• Email: [email protected] (replies are typically sent within 24 hours).
• Formal requests: A written response will be provided within 30 business days.